Privacy Policy
Last Updated: 01 September 2025
Effective for: United States (current), with provisions for future EU (GDPR) and Asian market compliance.
Welcome to Pawsomefy ("we," "us," or "our"), operating via femmshoppe.com (the "Site") on Shopify. We respect your privacy and are committed to protecting your personal data globally. This policy explains how we collect, use, and safeguard your information.
By using our Site, you agree to this policy. For EU/UK users, this policy complies with the General Data Protection Regulation (GDPR).
1. Information We Collect
A. Personal Information You Provide
- Identifiers: Name, email, phone number, shipping/billing address
- Commercial Data: Order history, wish lists, customer support chats
- Payment Information: Processed securely via Shopify Payments/PayPal (we do not store full credit card numbers)
- Voluntary Data: Product reviews, survey responses
B. Automatically Collected Data (via Shopify & Third Parties)
- Device/Usage Data: IP address, browser type, cookies (see Section 4)
- Location Data: Country/region for tax/shipping (approximate via IP)
- Analytics: Google Analytics, Shopify Reports (purchase trends, page visits)
2. How We Use Your Data
| Purpose | Legal Basis (EU) |
|---|---|
| Process orders & payments | Contractual |
| Ship products (carriers: USPS, DHL, etc.) | Legitimate interest |
| Fraud prevention | Legal obligation |
| Email/SMS marketing (with consent) | Consent |
| Improve website experience | Legitimate interest |
US Customers: We may send promotional emails (opt-out anytime via unsubscribe link).
Future EU/Asia Customers: We will obtain explicit consent for marketing.
3. Data Sharing & Third Parties
We share data only as necessary with:
- Shopify: Hosts our store and processes data per their Privacy Policy.
- Payment Processors: Shopify Payments, PayPal, Stripe (PCI-DSS compliant).
- Shipping Partners: USPS, FedEx, DHL (for delivery).
- Marketing Tools: Klaviyo (email), Facebook/Instagram ads (retargeting pixels).
No sale of personal data (CCPA compliance).
4. Cookies & Tracking
We use:
- Necessary Cookies: Session/login functionality (Shopify required).
- Analytics Cookies: Google Analytics, Shopify Reports.
- Marketing Cookies: Facebook Pixel (for ads).
EU/UK Users: We will implement a cookie consent banner (prior consent for non-essential cookies).
5. International Data Transfers
- US Operations: Data stored in Shopify’s US servers.
- Future EU/Asia Compliance: Will use Shopify’s GDPR tools (Standard Contractual Clauses) for lawful transfers.
6. Your Rights
| Region | Rights | How to Exercise |
|---|---|---|
| All Users | Access, correct, delete data | Email pawsomefy@gmail.com |
| EU (GDPR) | Data portability, withdraw consent | Submit a request |
| California (CCPA) | Opt-out of data "sales" | Click "Do Not Sell My Info" (future) |
| Asia (e.g., PDPA) | Request erasure | Contact us |
Response Time: 30 days (or as required by local law).
7. Data Retention
We retain data:
- Orders: 4 years (tax/legal compliance).
- Marketing Lists: Until unsubscribe request.
- Inactive Accounts: Deleted after 2 years.
8. Children’s Privacy
Our Site is not for children under 13 (16 in EU). We do not knowingly collect their data.
9. Security Measures
- Shopify’s SSL encryption for all data.
- Regular security audits of third-party tools.
- Staff training on data protection.
10. Policy Updates
We will notify users of material changes via:
- Email (for account holders).
- Site banner (for 30 days post-update).
11. Contact Us
For privacy requests or questions:
📧 Email: pawsomefy@gmail.com
🌐 Website: femmshoppe.com